Help with your
Florida utility bills.
FloridaCommerce never takes your LIHEAP application itself. It applies for the federal grant and passes the money to community action agencies and local governments, and a local provider in your area takes the application and pays the utility.
Heating help runs October 1 to March 31 and cooling help April 1 to September 30, with crisis help all year, according to the federal LIHEAP Clearinghouse.
Eligibility
Florida income limits
| Household size | Monthly gross income | Annual gross income |
|---|---|---|
| 1 person | $2,679 | $32,155 |
| 2 people | $3,504 | $42,049 |
| 3 people | $4,328 | $51,943 |
| 4 people | $5,153 | $61,837 |
| 5 people | $5,977 | $71,730 |
| 6 people | $6,802 | $81,624 |
| 7 people | $6,956 | $83,479 |
| 8 people | $7,111 | $85,335 |
Source: Florida Low-Income Home Energy Assistance Program (LIHEAP). Verified October 15, 2026.
Meeting the income guideline does not guarantee assistance. Other program rules and available funding apply.
What Florida LIHEAP will not pay
Gas or propane bills are covered only in winter, and only when gas or propane is your main heat. If you use it just for hot water or cooking, LIHEAP cannot pay that bill. Water, sewer and phone service are never covered.
Depending on funds in your county, you may be able to apply more than once a year, but not every month. FloridaCommerce adds that qualifying in another state does not mean you qualify in Florida.
Source: FloridaCommerce: Low-Income Home Energy Assistance Program
Reaching a local provider and what to bring
Applications start with a phone call to your local LIHEAP provider. FloridaCommerce warns of very high call volume and limited calling hours at many agencies, and asks callers to keep trying. The federal clearinghouse also lists an online portal, floridaliheap.com.
FloridaCommerce lists these documents:
- Your most recent home energy bill
- A final utility termination notice
- Proof of current gross income for everyone in the household
- Photo ID for the applicant
- Social Security cards or numbers for all household members
- Proof of U.S. citizenship or permanent residence
Source: FloridaCommerce: Low-Income Home Energy Assistance Program
EHEAP and other help for Floridians 60 and older
The Emergency Home Energy Assistance for the Elderly Program (EHEAP) serves low-income households with at least one person age 60 or older during a home energy emergency. Elder Affairs refers applicants to FloridaLIHEAP@Commerce.fl.gov.
If power is off or about to be cut for a senior or a person with a disability and the situation is life threatening, FloridaCommerce says to call 9-1-1. FloridaCommerce also lists the Elder Helpline, 1-800-963-5337, among related services.
No seasonal shutoff ban, so act on the notice
Florida has no date or temperature based disconnection protections and no special rule for medically vulnerable customers, per the federal LIHEAP Clearinghouse. A final termination notice is on the provider's document list, so bring it in right away.
Utility complaints go to the Florida Public Service Commission at 850-413-6100. If a provider approved you but has not paid, FloridaCommerce says to take the complaint to that agency's supervisor or executive director. For a denial, ask the provider how to appeal.
Source: LIHEAP Clearinghouse (HHS/ACF): State disconnect policies
Ways to apply for LIHEAP
- Call your local LIHEAP provider (list on the FloridaCommerce LIHEAP page at floridajobs.org)
- Dial 2-1-1 for a Florida referral to your local provider
- Online through the Florida LIHEAP portal at floridaliheap.com/relief_program
- Visit your local CAA office in person with income documentation and a current utility bill
Florida county offices for LIHEAP
Local agencies in Florida's largest counties. Confirm the current provider for your address.
Other help in Florida
Other programs that may help your household.
Frequently asked questions
Questions about Florida Low-Income Home Energy Assistance Program (LIHEAP)
The federal LIHEAP Clearinghouse lists cooling from April 1 to September 30 and heating from October 1 to March 31, with crisis help available year round.
Possibly. FloridaCommerce says that, depending on the funds available in your county, you may be able to apply multiple times a year, but not every month.
Florida residents responsible for their heating or cooling bill who are U.S. citizens, qualified aliens or permanent residents, with total income no more than 60% of state median income or 150% of the federal poverty level.
The federal LIHEAP Clearinghouse lists FY 2026 heating and cooling benefits from $400 to $1,350 and year round crisis help up to $2,000. The local provider pays your utility directly.
Call the local LIHEAP agency to find out why. FloridaCommerce says all complaints must go to the supervisor or executive director of that local provider.
Some do. The federal LIHEAP Clearinghouse says FPL's Care to Share can give customers in crisis up to $750 for electric service once in a 12 month period.
Official resources
Official links
Independent guide
GrantsHubUSA explains benefit programs and links to official resources. We do not approve benefits or process applications.
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